FAQ

Frequently Asked Questions

Before making an order please read our Terms and Conditions.

-How long will it take to complete my order? 

The manufacturing process takes 6-12 weeks from the time your order is processed. 

-How much does your plain tutu cost? 

All questions related to pricing address via email at info@miralova.com

-Can I order a custom designed costume? 

Yes, we are able to make unique patterns and designs based on your sketch or an image. To discuss it send us an email at info@miralova.com

-How much is your shipping fee? 

It depends on your country of residence. Shipping fee is charged per order, not per item. 

Your item will be finished in 6-12 weeks after the order is processed. Please allow additional time for delivery.

-What is your return policy? 

We do not accept returns for items that were made to fit your personal measurements and for standard sizes.

-How do you accept payments? 

We accept all major Credit/Debit cards, PayPal, Chase Quickpay and Checks. Please note that an additional 3% credit card processing fee will be added to all credit card payments. 

-What is your Exchange/Refund Policy?

We don't process any returns for items that were made to fit your personal measurements or standard sizes. 
All sales are final. No refunds accepted. 

-Can I get a rush order? 

Rush Order option is available upon request. Additional fees apply. For more information contact us. 

Size Chart

Size Chart

Below is the table of standard sizes. To order a custom made item, fill out the custom measurements form.

Standard Sizes

Please take measurements over a leotard.
DO NOT take measurements while wearing jeans, sweaters or other bulky clothing. Measure carefully as the fit of the dress/tutu will be as accurate as the measurements you've taken. 


* Tutu have 1'' ease at the chest, waist, high hip and 2'' ease at low hip.